· Scan your system from any kind of potential virus or malware which might be present.
· Ensure that you have updated your software to its latest version available.
· Also, check the status of your subscription. Make sure that the subscription that you have is not expired.
· Make sure that you do not have any software which could be causing a conflict. If you have multiple antivirus software installed, it could be the reason for your issue.
If you are able to solve the issue using the method, that would be ideal. If you are not able to do so then the
best alternative that you have would be of connecting with AVG customer Service where you can avail all the assistance that is required.