One of the them are the businesses which are leveraging unprecedented benefits of this social media platform to accomplish many goals.
Internal Communication
WhatsApp has assumed the role of an unofficial platform for quick official correspondence and communication. More and more organizations are
making use of this platform for varied purposes time-to-time from communicating
motivational messages to discussions on projects with their employees. Internal
departments ??sales Cheap Wholesale NBA Jerseys , marketing, and production etc. ??also have their own WhatsApp group to share and discuss issues and fulfill department specific
communication needs. This practice saves time in sending mails and help in
reducing chances of mails getting lost among myriads of mails received every
day.
Customer Communication
WhatsApp is fast becoming a go-to tool for businesses to reach out to existing customer base and also new potential
customers. It is an effective marketing tool adopted by businesses for reaching
target group which is essential for businesses to reap out the best benefits of
its marketing activities. Since WhatsApp is text message outlet, it saves the
initial jerk of a cold sales call. Besides, according to statistics Cheap NBA Jerseys Free Shipping , follow ups through WhatsApp yields better responses than phone calls to prospective customers.
Customer Service
WhatsApp has become an extended channel for customers to reach business and shares their views,
comments, queries and feedback. Most businesses now include this channel as one
of multiple channels such as email, phone Cheap NBA Jerseys From China , fax, to simply send a text message.
Vice-versa businesses have also integrated it as an effective tool for providing customer
service. WhatsApp provides businesses a scope for real-time customer service
through prompt reply which go a long way in creating brand value and customer
loyalty. Since WhatsApp is a media rich platform, businesses also make use of
customized text, images Cheap NBA Jerseys China , audio, and videos to provide guides and solutions to customers.
Similarly, WhatsApp is helping businesses to conduct virtual customer survey and collect valuable customer feedback about products and
services much faster. Instead of reaching each customer at a time, a
questionnaire or specific questions in a target group garner responses which
build up the path for continuous improvement.
Multipronged Marketing
WhatsApp are helping businesses in accomplishing many marketing targets from a single platform. Businesses send promotional messages through
WhasApp to initiate a conversation with a potential customer. What
more Cheap NBA Jerseys , for existing customers, businesses use status feature of WhatsApp which they use
to let them know about the promotions running, create special promotional codes
for a product or service to redeem etc. Also, this is used as tool for sharing
marketing content such as a video content of the most recent product or
service Cheap Jerseys China Free Shipping , blog, you tube videos and the likes.
Now assessing the ever increasing use of WhatsApp by businesses and its vested benefits the
businesses are leveraging, WhatsApp for Business, a version exclusively
developed for business entities was launched earlier this year.
The app sports some business specific features such as earning ??erified??badge for
business profiles to improve their acceptability and authenticity in the minds
of the customers Cheap Jerseys China Wholesale , real time updating of order status, along with the existing benefits reaped out of the platform with the Messenger version.
With this version, suitable for both mobiles and desktop, businesses will be able to keep track of messaging statistics which will help generate valuable
data for future marketing strategies.
Interestingly Cheap Wholesale Jerseys , WhatsApp offers a business a powerful tool to maintain its social media presence, conduct effective marketing activities, and at the
same time maintain a personal one-to-one relationship with customers at the same
place, at the same time. This offers ease-of-use to a business and the most cost
effective channel for marketing and customer service till date.
No wonder Cheap Jerseys Free Shipping , soon like its ever increasing general user base, WhatsApp will be the preferred platform for businesses worldwide.
About Us
Impals Marcom LLP is the Digital Marketing company established in Pune. Impals Marcom LLP provides following services.
1. Media Relations
2. Marketing Collaterals
3. Branding
4. Market Research
5. Digital Marketing
6. Website Development
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