Amazon measures seller performance based on the negative feedback in your product listing. It's calculated using three components: The following are the three types of ODR:
•Negative Feedback Rate
•A-to-z Guarantee Claim Rate
•Credit Card Chargeback Rate
If you want to maintain these rate you can contact by dialing our toll-free number we have an amazon lawyer expert who knows all the strategies to maintain the amazon order defect rate.
