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The amazon guarantees two things the time of delivery and quality of product through a to z claims. If any seller doesn’t get delivery in expected delivery time or if he finds the item is fake or damaged then the seller can file amazon a to z claim. For a seller to avoid the claim, need some tactics. If being a seller you are facing claim contact us by dialing our toll-free number. We will 100% solve the issue of the amazon a to z claims.