Business Continuity Planning in ISO 9001?

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Bellresa

Age: 2023
Total Posts: 13
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Hello to all.
I share this need of one of our customers.
Is asking us a contingency plan.
We are a small manufacturing company 90 people, producing labels of several material for the industry.
Under 8.2.21
e) establishing specific requirements for contingency actions, when relevant.

At what level we have to comply with this under ISO 9001?
Could it be enough to have a risk detected with action plans regarding in how to comply the customer in case o
f internal or external problems?
For example, to have more suppliers of raw material, to have spare equipment in case of failures, more people trained
in case of absences of someone? also is considered the Covid issue.
Or should we comply with a special requirement of a BCP addressing specifics, issues?

Could you share contingency plans which comply with this requirement of the standard?

Thanks in advance.

Posted 26 Jul 2021

lukesona says

lukesona

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1250 days old here
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Posted 26 Jul 2021

candymika says

candymika

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Posted 28 Jul 2021

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Business Continuity Planning in ISO 9001?

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