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Printer Not Connecting with Computer If you're having trouble with a Printer Not Recognized error when connecting your printer to your PC, it could indicate a USB or cable related issue.
Modern printers install the necessary drivers automatically when you connect them to your PC. However, this process can sometimes fail and you will have to take additional steps to fix the problem.
Follow the steps below if your printer is not automatically recognized and installed after connecting.
If the printer is not recognized, first check the printer software
Some printers come with an installation disk and proprietary software that may be required for the printer to work. The vendor may have created the software to expand the printer's functionality, possibly including applications such as photo editors or document scanners.
In cases where your printer comes with a software package, it is always best to make sure you have installed the software before connecting the printer to your computer.
If the PC still does not recognize the printer after installing the software, or if your printer does not come with additional software, you should check the printer cables.
